We had the good fortune of connecting with Robert Cooper and we’ve shared our conversation below.
Hi Robert, what was your thought process behind starting your own business?
Working for other companies, I’ve found that they are more concerned about profit and not so much the employees or the Customer. At A.S.A.P. Plumbing we focus on both.
We don’t pressure our Service Technicians to sale, sale, sale. We promote, providing a service that the customer needs and filling that need.
Let’s talk shop? Tell us more about your career, what can you share with our community?
I started back in 1980 after getting out of the Navy. Worked for plumbing company in San Francisco for several years before going into Retail Sales Management. Moved to San Diego to start my company but had to work for other like companies first, to get feel for area. One day I was complaining to fellow tech about how I was tired of working for someone else and he told me to stop complaining and get my own business started or shut up. The next week I called in to work and said I quit. Scariest thing I ever did, being a single parent with no income. But i never went back to work for anybody since then. I think it was a since of pride that I provided for my daughter.
Here at A.S.A.P Plumbing we also have a since of pride in completing a service for our customers.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
San Diego is a Great place to live. The people, restaurants and ocean lend to its worldwide appeal. I live in the Las Vegas area but maintain a home here also. Guess I can’t just stay away from here. We love the Mom and Pop businesses in the area. They are the ones that try the hardest to please their customers with the best service. If it’s Renting Jet skis or doing a day trip of fishing, you can’t beat San Diego.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
This business was started because of my daughter, Cherelle. I wanted something for her to remember her dad and his effort to establish a long-term business to leave behind for her and her family to carry on.
Website: fixyourleaks.com
Instagram: asapplumbing
Linkedin: felttip_92117@yahoo.com
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Facebook: asapplumbing
Image Credits
A.S.A.P. Plumbing