We had the good fortune of connecting with Tyler Luna and we’ve shared our conversation below.
Hi Tyler, what was your thought process behind starting your own business?
I have always had a passion for helping others and wanted to expand my reach beyond the 100 employees in the department I worked in at the County of San Diego. I identified a lack of friendly tech companies to help small businesses in San Diego so I decided to offer my services to companies with less than 100 employees as an independent contractor in 2007. I knew that I could provide the knowledge and skillset to companies that aren’t positioned to hire a full time IT person. After 6 years of working full-time and offering my services freelance, I decided to leave my full time position and form my first company.
What should our readers know about your business?
One of the things that really sets this business apart from others is the people involved. The team at Aero IT is vigorously evaluated prior to coming board. All of us put people first, in every situation. I strongly believe that you have to do what’s best for the clients and always look out for their best interest. It’s not always about how much revenue you can bring in. One of the things I am most proud of is never having lost a client involuntarily. I believe that speaks volumes in regards how I offer technical services and interact with people. The road to forming Aero IT was not easy. Aero IT is my third company and I plan to be involved for many years to come. I learned a lot in the last 15 years from my first two companies. I learned what enhancements to implement and what mistakes to avoid. I overcame all of the challenges i’ve faced by being true to myself and always doing what I feel is right for the people and clients. I have also greatly benefited from the mentors and advisors in my life, many of which are current clients.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
The first place I try to take friends that are visiting is across the Coronado Bay Bridge. One of the other spots I like to take people is the Spruce Street suspension bridge in Bankers Hill. It’s a short walk from my home and presents a rural environment in the center of a bustling city. For my friends that are a little more thrill seeking, I like to take them for a flight around San Diego in a Cessna. There is no better way to see the city than from a small aircraft. As far as food goes, I recommend a California Burrito from one of the many taco shops in town.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
I would like to give a shout out to the San Diego community for providing a market where small business owners like myself can thrive. There is so much opportunity in San Diego it is just amazing. I’d also like to thank my friends and family for supporting me through my various transitions and endeavors. Lastly, I would like to thank my former colleagues at the County of San Diego for encouraging me to take the giant leap and pursue my own business full time.
Tyler Luna, President CEO Stephen Wood, Director of Operations