Every overnight success we’ve seen has been years in the making. And those overnight successes are rarely because of an amazing idea or a stroke of luck. We asked some of our favorite folks from the community about what characteristics are at the heart of their success story?
Ewa Washburn | Co-Founder and CEO
Putting ourselves in the shoes of our customers! From day 1, we always wanted to provide a fantastic customer experience. As consumers ourselves, we understand the value of providing a quality product, having an easy way to interact with the company, making things as user-friendly and approachable as possible, and allowing customers to help themselves, if they prefer, rather than interacting with us. We are a luxury pop-up picnic company, so everything we do has the customer in mind. We built our website with clear and transparent pricing so there aren’t any surprises when booking. We created a self-serve booking option, that allows you to pick your package, add-ons, date and time, location of your picnic, and pay all through our secure website. Read more>>
Kyle Ishimoto | Fashion Designer & Photographer
Giving my customers an individualized experience! It’s been my mission to make each purchase from my store more special by adding small gifts and writing a personal thank you letter to each order. It’s given me the privilege to speak and befriend people from around the world–all of which have their own experiences, values, and creativity! In a way, it’s given me a peek at the world through the confines of COVID-19. Read more>>
Cameron Nelligan | Surf videographer/photographer
The most important factor behind my success is setting up goals. Without writing down my goals I’d never be in the spot I am in today. Read more>>