Meet Samer Khouli | CEO of TCWGlobal

We had the good fortune of connecting with Samer Khouli and we’ve shared our conversation below.

Hi Samer, is your business focused on helping the community? If so, how?
At TCWGlobal, our commitment to community and global betterment is a fundamental aspect of our business philosophy. We allocate 10% of our profits to support a diverse range of global organizations, positively impacting thousands of individuals, animals, and environmental causes. Additionally, more than half of our employees voluntarily donate their time and resources to these initiatives, and we are working to increase this participation to 80% by 2024. To further amplify the impact of our team’s contributions, we match their donations dollar for dollar, doubling the effect of their generosity.

Our VIBES initiative—standing for Volunteerism, Investment, Belonging, Equality, and Social Responsibility—puts our company values into action. It’s about more than just writing checks; it’s about getting involved. We encourage our team to roll up their sleeves for volunteer work and get involved in philanthropic efforts, which strengthens the bond within our team and extends our impact far beyond our office walls. VIBES is how we bring our commitment to diversity and inclusion to life, ensuring we’re not just a part of the community but a force for positive change in it.

Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
TCW Global is a company that specializes in Employer of Record (EOR) services, providing comprehensive human resources solutions on a global scale. Their offerings include staffing and placement, payrolling, compliance, and managing workforce solutions. TCW Global caters to the needs of companies looking to expand or manage their workforce internationally without the need to establish a legal entity in every location.

In addition to these services, TCW Global is known for its commitment to corporate social responsibility through its VIBES initiative, which emphasizes Volunteerism, Investment, Belonging, Equality, and Social Responsibility. This initiative seeks to enhance community engagement and improve workplace culture, making it an integral part of their business model.

TCW Global has distinguished itself in the business world by prioritizing a holistic approach to workplace culture, community engagement, and diversity. The company is particularly proud of its VIBES initiative—Volunteerism, Investment, Belonging, Equality, and Social Responsibility—which integrates social values directly into its business model. This program not only supports various community projects and encourages employee involvement in philanthropy, but it also aims to foster an inclusive workplace where diversity is celebrated.

The journey to where TCW Global stands today was not without its challenges, especially during the COVID-19 pandemic, which forced many businesses to adapt rapidly to new realities. TCW Global responded by redesigning its workspace to better suit the needs of its employees, adding amenities like art installations, water gardens, and even a champagne lounge to create a more inviting and supportive environment. These changes were part of a broader strategy to make the office more appealing than remote work, helping to retain and attract top talent.

One key lesson from TCW Global’s experience is the importance of putting people first. The company’s focus on employee well-being, community involvement, and creating a supportive work environment has been crucial in its ability to navigate business challenges. This people-first approach has not only helped in retaining talent but has also driven the company to become a leader in its industry.

TCW Global wants the world to know that its brand is more than just a business; it’s a community of people dedicated to making a positive impact both inside and outside the workplace. The company believes in the power of corporate responsibility and is committed to continuing its efforts in shaping a better world through its business practices, community service, and dedication to its employees.

The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
The Changing Tides of Workplace Culture: A Look Inside Samer Khouli’s TCWGlobal

As the world grappled with the uncertainties of the pandemic, businesses worldwide found themselves at a crossroads. One such company was TCWGlobal, whose CEO Samer Khouli faced a rapidly changing work environment. But, in the spirit of innovation and resilience, he found an opportunity to forever transform his workplace and his community.

As the pandemic started to recede and companies began beckoning their remote workforce back to the office, Khouli knew TCWGlobal had to up its game. “Our offices had to compete with the comfort of our employees’ homes,” Khouli recalls. “And we needed to be better if we wanted to happily attract our workforce back into the office. The challenge was not just about competing with other businesses but also with the homes of my team.” Khouli recognized the need to make the return to the office not just acceptable but desirable – even exciting.

Staying true to TCWGlobal’s long-standing emphasis on culture and employee well-being, Khouli took decisive action. He spearheaded an extensive office revamp, infusing the workspace with elements designed to foster comfort, creativity, and camaraderie. From installing inspiring artworks and serene water gardens to setting up a full-service restaurant and a champagne celebration lounge to toast significant achievements, every element, from beautifully designed hand-painted murals in conference rooms to massage chairs, was created with the employees’ mental health and comfort in mind. The result was an office space that was more than just a place of work – it was a testament to the company’s unwavering commitment to its workforce.

And it worked!

Yet, Khouli realized that the evolution needed to extend beyond physical workspaces. The post-pandemic world called for a deeper sense of community and impact – and thus, VIBES was born. An acronym for Volunteerism, Investment, Belonging, Equality, and Social Responsibility, VIBES was a direct response to the need for community engagement that would inspire and energize the team.

VIBES serves as a platform for employees to give back to their communities, offering everyone a chance to make a difference. The program encourages employees to volunteer their time and skills to support organizations aligned with TCWGlobal’s values. Not just that, the company even offers an extra paid day off to every team member who volunteered two days to community service. “It was about ensuring our investments aligned with our social responsibility commitments and empowering our employees to feel a sense of belonging and equality,” Khouli states.

And the response was nothing short of phenomenal. The program saw an overwhelming participation rate, with the majority of the workforce contributing in their own unique ways. The impact was felt not just within the organization but also across the international community, highlighting the ripple effect of their collective actions.

While TCWGlobal’s transformation was impressive, it was also a testament to Khouli’s leadership. His unique management philosophy of promoting a structured yet entrepreneurial culture, prioritizing transparency, and valuing individual contributions set the company apart in a competitive landscape. Under his guidance, TCWGlobal not only weathered the storm of the pandemic but emerged as a beacon of resilience, innovation, and profitability.

Through the bold and empathetic leadership of Samer Khouli, TCWGlobal is redefining the future of the workplace. The emphasis on culture, community engagement, and employee well-being is not just a strategy – it’s the heart and soul of the company. And as we move towards a post-pandemic world, one thing is clear: businesses like TCWGlobal are leading the way towards a brighter, more inclusive, and inspiring future.

Website: https://tcwglobal.com

Instagram: https://www.instagram.com/tcw_global

Linkedin: https://www.linkedin.com/company/tcwglobal/

Image Credits
Tim Gonzales