Meet Liam Lark | Owner of Mr. Backflow Company

We had the good fortune of connecting with Liam Lark and we’ve shared our conversation below.

Hi Liam, any advice for those thinking about whether to keep going or to give up?
In the world we live in today, it may seem like everyone and everything is against you. For a small business in California, the Government, State Authority, Business Services and even other businesses are all out to take their cut of the pie of your income and profit. Deciding whether to keep going or pivoting from your small business can be a tough call. Some keys things we found in fighting the good fight for your business and vision is to reflect on key factors:

Evaluate your finances. How is your cash flow? Are you consistently able to cover your expenses and still have some left over? If you’re always struggling, it might be a sign to rethink. Make sure you keep very detailed records of all income and expenses. Check if your business is making a profit or if you’re constantly in the red.

Get customer feedback. Do your customers love what you’re offering? Positive reviews and repeat business indicate that you’re on the right track. Are your customers referring their personal contacts to you? Is there a consistent demand for your products or services, or is it dwindling?

Reflect on your personal fulfillment. Are you still passionate about your business? If the excitement has fizzled out, it will likely affect your performance. Consider your mental and physical health. Is running your business causing you constant stress? And the biggest question to answer — Do you have mentors or a support network to help you through tough times?

Also, depending on the niche that you are in, evaluate your market conditions. We ask ourselves basic questions. Is the market for your product or service growing or shrinking? Are you keeping up with or outpacing your competitors? Are your team members motivated and aligned with your vision?

Take some time to reflect on these areas. Sometimes a change in strategy or a fresh perspective can reignite your business. And remember, reaching out for advice or mentorship can offer valuable insights. Keep going if the fire is still there, but don’t be afraid to pivot if that’s what’s best for you.

Above all have unwavering faith that you will succeed.

What should our readers know about your business?
Mr. Backflow is a Christian, family owned and operated business. We specialize in testing, repair, new installation, and upgraded backflow assemblies in North San Diego County. Our mission is to provide exceptional backflow service and honest, reliable customer care.
All commercial and residential backflow assemblies must be tested annually to comply with regulations and to meet city codes. Our customers rely upon us year after year to take care of their backflow testing needs. After each backflow prevention test, we send copies of compliance reports to the local water authority. We maintain a database that alerts us to when annual testing is due so that our customers never have to worry if they are going to miss the deadline. We take pride in lasting relationships with our customers.
At Mr. Backflow, our commitment to unparalleled service and customer satisfaction is what truly sets us apart. We believe in building lasting relationships with our clients through transparency, reliability, and exceptional workmanship. Our team of experts is dedicated to staying ahead with the latest industry standards and technologies to ensure that our services are always top-notch.
We are incredibly proud of the trust and confidence that our customers have placed in us. Each satisfied customer and each problem solved brings us immense joy and motivation. We’re excited about expanding our services and bringing innovative solutions to backflow management, always prioritizing the safety and well-being of our community.
Our journey began with a simple mission: to provide high-quality backflow services with integrity and dedication. Through hard work, perseverance, and an unwavering commitment to excellence, we’ve grown from a small operation to a trusted name in the industry. It’s been a path of continuous learning and improvement, guided by feedback from our valued customers.
Was it easy? Absolutely not. The road to success has been paved with challenges and obstacles. From navigating the complexities of regulations to ensuring we maintain the highest standards of service, every step has required determination and resilience. But each hurdle has made us stronger and more determined to achieve our goals.
One of the most important lessons we’ve learned is the value of adaptability. The industry is always evolving, and staying flexible and open to change has been crucial. Additionally, we’ve learned the importance of investing in our team, as their skills and dedication are the backbone of our success. Lastly, listening to our customers has been key to continually improving and meeting their needs.
In conclusion, our story is one of passion, dedication, and community. We’re more than just a service provider; we’re partners in ensuring the health and safety of your water systems. Our commitment to excellence and our deep-rooted values drive everything we do. We’re proud of our journey and excited about the future as we continue to innovate and serve with integrity.

Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
Carlsbad and the surrounding cities have so much to offer.
Here is a quick day by day breakdown of what my friend could expect.

Day 1:
Morning: Arrive in Carlsbad and check into Lake House Resort in San Marcos.
Afternoon: Head to the Camp Store at South Carlsbad State Beach for some relaxing beach time. Enjoy lounging with amazing ocean views and enjoy cold beers.
Evening: Dine at Amalfi Cucina for some authentic Italian food right on Lake San Marcos.

Day 2: Spend the day at LEGOLAND California Resort. With over 60 rides, shows, and attractions, it’s perfect for any age group.

Day 3:
Morning: Grab coffee from Invita Cafe and visit the San Diego Botanic Garden in Encinitas. It’s a beautiful place to explore.
Afternoon: Grab some tasty adult beverages and go paddle boarding on Lake San Marcos.
Evening: Enjoy dinner at Harbor Fish Cafe with its delicious seafood and beautiful ocean views.

Day 4:
Morning: Try out K1 Speed for some indoor kart racing fun.
Afternoon: Visit SEA LIFE Aquarium for an underwater adventure.
Evening: Experience live music and great food at The Coyote Bar & Grill.

Day 5:
Morning: Grab a coffee and breakfast burrito and head to Torrey Pines State Beach to see the tide pools.
Afternoon: Take a stroll through Carlsbad Village and check out the local shops and art galleries.
Evening: Dine at Casa de Bandini for some authentic Mexican cuisine.

Day 6:
Morning: Hit the driving range at The Crossings at Carlsbad and do an 18-hole game. Stay for lunch.
Afternoon: Rent electric bikes and explore the scenic trails around Carlsbad.
Evening: Enjoy a casual dinner at Norte Mexican Food.

Day 7:
Morning: Grab a tasty coffee and Naked Waffle at Awaken Church Bressi Ranch and enjoy a great church service.
Afternoon: Spend some time relaxing at Carlsbad State Beach and unwind from the busy week, then visit Bluewater Grill for a final seafood meal.

With a mix of adventure, relaxation, and cultural experiences, I will ensuring my best friend has an unforgettable time in Carlsbad and beyond.

Who else deserves some credit and recognition?
Our business wouldn’t exist without my wonderful wife, business partner, and levelheaded mentor that is always in my corner, whether we are having a good day or getting bombed in the trenches of business.

Additionally, I would love to give God all the credit for everything our business has and will obtain in the future. For all that we receive and strive for comes from his hands. With that being said, I give a big shout out to Awaken Church Bressi Ranch. They have an amazing business mentorship program for guiding Christian family businesses and raising up business owners that help each other grow in the marketplace and take territory for the Kingdom of God.

Website: https://www.mrbackflowca.com/

Instagram: https://www.instagram.com/mr.backflow/

Linkedin: https://www.linkedin.com/in/mister-backflow-1994222ba/

Facebook: https://www.facebook.com/profile.php?id=61561379061396

Yelp: https://www.yelp.com/biz/mr-backflow-carlsbad

Youtube: https://www.youtube.com/@MrBackflow