We had the good fortune of connecting with Brynn Gibbs and we’ve shared our conversation below.

Hi Brynn, is there something you can share with us that those outside of the industry might not be aware of?
Over 90% of people trust and read online reviews so when a business is unfairly victimized by illegitimate reviews it greatly impacts its success. A negative review can cost a business up to 30 new customers so when an unfair review from an ex-employee, competitor, or online troll gets posted to sites like Google, Yelp, and Facebook; there is a way to get this type of inappropriate content removed.

What should our readers know about your business?
Brynn Gibbs, founder and Chief Executive Officer of Consumer Fusion, founded Consumer Fusion in 2013 after helping close family friends with fake negative review removal for their businesses. From that, Consumer Fusion grew into a leader in the Reputation Management space. Consumer Fusion is an All-in-One reputation management solution specializing in removing inappropriate negative reviews and photos on over 60 online review sites. Gibbs and her organization are firmly committed to their mission of striving to keep reviews honest by providing business owners with the tools they need to take control of their online reputation. They have removed over 60,000 illegitimate & fake negative reviews.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
Consumer Fusion is based in sunny San Diego so the ideal day would consist of hiking or golfing Torrey pines followed by lunch overlooking the Pacific Ocean. The afternoon would be spent on the beach and neighborhood of La Jolla shores followed by a Padres baseball game at Petco Park.

The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
The leadership team at Consumer Fusion has been vital to our company’s growth and success. Each and every member of the leadership team has a vested interest in our SaaS platform and we have worked together to scale while still prioritizing our client’s results and premier level of customer service. I am a believer in surrounding myself with problem solvers and over the years being able to lean on our leadership team to delegate and elevate has allowed us to reach this point. It is rare to find a Saas business that is bootstrap and profitable but together we have succeeded in doing this! I could not have gotten to this point without our leadership team and all they have done over the years.

Website: www.consumerfusion.com

Linkedin: https://www.linkedin.com/company/consumerfusion

Nominate Someone: ShoutoutSocal is built on recommendations and shoutouts from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.